FAQs

1. What types of consultations are available?

We offer remote consultations for clients in Ireland and internationally. We offer virtual consultations as well as in-person consultations which are available in Sandyford, and home visits are also offered in the Dubin area. See the address: Sandyford Dietic Clinic – Total Physio Premises

2. Do I need a referral to see a dietitian and are services covered by insurance?

No, a referral is not necessary, but having information from your GP can be helpful. We will always ask for your permission before contacting your GP. And yes, you can receive a 20% tax refund and 30-50% back from health insurance.

3. What products do you have for portion control and weight management?

We offer a variety of products designed to help with portion control and weight management, including iPortion Plates–help with portion control without sacrificing the foods you love. You can also book an appointment to see a Gillian for an individualised consultation.

4. Are meal plans provided?

Yes, meal plans can provide great ideas, but they do not replace a personalised consultation with a professional dietitian. You can choose your plan with healthy recipes that were developed by registered dietitians.

5. What is the cancellation or no show policy?

At least 24 hours notice must be provided if you need to cancel or rearrange an appointment. A cancellation fee of €165 will be charged for new appointment cancellations or for not turning to your consultation and €80 for review consultations is payable if less than 24 hours notice is received or for no show. Your credit card will only be charged for services rendered after your appointment has occurred. It is understood that in some circumstances, short notice may occasionally be unavoidable and discretion will be exercised where appropriate.

6. Where is my information stored such as my clinical notes, careplans and credit card details?

Your credit card information is stored securely in our GDPR and HIPAA complaint database. These details will only be used for consultation fees, late cancellation fees and no show fees. We do not share your information with third parties. By providing your credit card information, you agree to these terms and authorize us to charge your card in accordance with our cancellation and no-show policy. Your credit card will only be charged for services rendered after your appointment has occurred.